Raising an issue or concern

We understand the safety and well-being of your loved one is paramount when they are in care so we want to make it as easy as possible for you to raise any issues or concerns you may have. Simply contact us via our contact form and choose your subject as ‘I have a concern’ and it will go direct to the manager. At Alison House it is our aim to give staff, relatives and patients the power to flag up any problems so they can be dealt with in a timely and efficient manner.